Meditation Oasis Podcast App Support
Thank you for buying the Meditation Oasis® Podcast App. We hope you enjoy it and welcome any comments or questions on your experience with it. The developer of this App is Wizzard Media, so technical problems should be brought to their attention. Please make sure you have the latest software update on your iPhone.
We have a few FAQs below. If these don’t answer your questions, please use the Troubleshooting button on the Contact page of the app (on the iPad the Troubleshooting button appears on the drop down menu with the @ symbol). That will be the fastest way to get help with problems. You can also use this webpage to troubleshoot your problem:
I don’t see the Episode list on my iPad. I can only get one episode.
There is a bug on the iPad in which the Episodes button doesn’t appear in the upper left corner where it should be when you first open the app in the portrait orientation. Wizzard Media, the developer of this app, states this bug will be fixed, but in the meantime there is a workaround. If you turn the iPad to landscape orientation, the episode list will appear on the left side of the screen, and you can use that to get to all the other meditations. Also, when you turn your iPad back to portrait mode, the Episode button will now appear.
Why is the audio playing too fast? How can I slow it down?
The box to the right of the Play arrow should have a 1X inside it. If it says 1-1/2X it is playing 1-1/2 times as fast, 2X means it’s playing 2X as fast. Tap the box until 1X appears for normal speed.
How can I download episodes for offline use? This information can be found at:
What are the symbols near the Play arrow? The symbol to the left of the Play arrow (a 30 inside a circular arrow) backs up the audio 30 seconds when you tap it. The symbol to the right, a box with 1X, 1-1/2X, 2X inside it, governs the speed with which the audio plays. You would want to listen to a meditation with the 1X (normal) speed.
Be sure to read the App and Meditation Tips in the Show Extras (tap the Extras button and choose “Show” on the Extras page).
Our website has lots of information to help support your meditation practice. You can navigate through the website using the bar at the top of the page.