Meditation Oasis Podcast App Support

Thank you for buying the Meditation Oasis Podcast App. We hope you enjoy it and welcome any comments or questions on your experience with it. The developer of this App is Wizzard Media, so technical problems should be brought to their attention. Please make sure you have the latest software update on your iPhone.

If you are having problems with the App, use the Troubleshooting button on the Contact page of the app. That will be the fastest way to get help with problems. You can use this webpage to troubleshoot your problem:

http://helpdesk.libsyn.com/index.php?/Troubleshooter/Step/View/2

Be sure to read the App and Meditation Tips in the Show Extras (tap the Extras button and choose “Show” on the Extras page).

Meditation Help

Our website has lots of information to help support your meditation practice. You can navigate through the website using the bar at the top of the page.

Comments

6 Responses to “Meditation Oasis Podcast App Support”

  1. Sara on July 22nd, 2010 8:57 pm

    Since I bought the application I have not been able to listen to one meditation session, it is always buffeting and it closes freezing my iPod touch. I cannot even send a message thru the trouble shooting option, it closes and kcks me out completely. Can u tell me what the problem is or do I request a refund.

  2. Mary on July 23rd, 2010 8:59 am

    Sara, We are sorry you are experiencing this. We have received a couple other reports of this in the past couple days. It has also happened to someone who had the app for some time and had no prior problems with it. We don’t know what has changed to cause this problem. We are bringing this to the attention of Wizzard Media, the developers of the app. It would be helpful if you could also contact them directly using the following link. It gets information about your device that will help them figure out the problem:

    http://wizzard.tv/libsyn_support.php

    Let us know if you have further questions or if the problem isn’t resolved.

  3. Gordon on October 11th, 2010 6:28 am

    Much trouble downloading. Error message is Download timed out. Cannot contact through the app as it just buffers away. I enjoy the sessions but the app is so annoying that trying to meditate with it is a chore. All of my other apps including Podcaster work fine. I would use Podcaster solely but I cannot get all of the sessions with it.

  4. Mary on October 11th, 2010 11:06 am

    Gordon, we’re sorry you are having this problem. The App developer, Wizzard Media, should be able to help with this. The best thing to do is contact them directly. You can use this webpage to report your problem:
    http://wizzard.tv/libsyn_support.php
    You can also email them at Wizzard Media Support –support@wizzard.tv

    Let us know if you have any questions or if this is not resolved.

  5. Pelle on September 4th, 2011 2:45 am

    I cannot access my podcast application for iPad. Can you help? Can I download it separately. sometimes with great effort I can find it. it just seems to appear and disappear. this causes some anxiety on my part. You have thanked me for purchasing it, but I can’t find it. I find the creativity podcast very useful and wish I could access it.
    Thank you,
    pelle

  6. Mary on September 4th, 2011 9:49 am

    Pelle, sorry you are having a problem, but you’ll need to get support from Apple about this. Although we have created the podcast, we did not develop this app and are not experts on how to use the iPad. Here’s a link for Apple iPad support — http://www.apple.com/support/ipad/ Good luck!

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